If your federal refund doesn’t arrive in your account on the anticipated date, you will need to contact the IRS to find out what happened.
If you filed your return electronically, your should expect your refund in 10-21 days and you must wait at least
72 hours to contact the IRS for information. If you mailed your return, it takes 4 weeks to receive information about the status. There could have been a number of reasons for the IRS to delay your refund. It’s important for you to contact the IRS to find out why.
You have two options: Internet or Phone
1. Go to http://www.irs.gov and click on “Where’s My Refund?”
2. Call 1-800-829-1040, Choose Option 1
For both methods you will need to know three (3) key pieces of information.
(a) Your Social Security Number
(b) Your Filing Status (1. .single, 2. married filing joint, 3. married filing separate, 4. head of household or 5. Qualifying Widow
(c) The amount of Your Refund
If you do not get any information on the whereabouts of your refund, you will need to speak personally with an IRS Representative.
Call 1-800-829-1040 and Choose Option 2.